The users of the archive materials can be classify into two groups, according to purpose:
- those who investigate archive materials, that is a certain person, event, institution or area because of scientific presentation;
- those who contact the Archives of Serbia in order to issue a certificate concerning administrative, juridical and practical purposes (regulation of length of service, education received in abolished institutions or status of nationalized properties).
Researches investigate records in the Reading rooms. Every user has to complete an Admission form indicating a theme he is going to write on; in return, he has to supply the Library with a free copy of his publication if based on the documents belonging to the Archive of Serbia; every scholar is obliged to observe the Regulations concerning conditions and modes of use of the archive and library materials.
Foreign citizens are allowed to use archive materials after getting a special permission from the Ministry of Culture. Such a permission is given at the proposal of the Archives of Serbia.
The archive materials of Old period can be used in the premises at 2, Karnegijeva st., telephone 33 70 781, and the materials of the New period in the premises in Zeleznik, 5, Bulevar mladih st., telephone 577 000. Both are open every day (except Sundays and state holidays).
The reading room in Karnegijeva 2 is open from 8 a.m. to 7.30 p.m. every working day, and on Saturdays from 8 a.m. to 2 p.m. User who wants to get documents the same day must order them by filling in a request form before 12 a.m.
The reading room in Zeleznik is open on working days from 8 a.m. to 2 p.m., but is closed on Saturdays.
Users who need the above mentioned certificates must submit a request to the Archives of Serbia, namely to the Office (number 35) and they are responded within thirty days. The Office is open every working day from 8 a.m. to 4 p.m.
All pieces of information concerning archive and library materials, as well as services mentioned above, can be received in the Information Centre (Archives' telephone number, ext. 16).